This collection consists of cases written by faculty of the Singapore Management University and the case writers with Centre for Management Practice (CMP) at Singapore Management University. The cases are focused largely on organisations operating in Asia. Cases aim to expose a student to interesting scenarios, situations or problems and with the guidance of the faculty member, students discuss and analyse the case.

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Cases from 2014

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Rolls-Royce in Singapore: Harnessing the power of the ecosystem to drive growth, Arnoud DE MEYER, Peter WILLIAMSON, Havovi JOSHI, and Christopher DULA

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Singapore Airlines scoots into the low-cost long-haul category, Willem SMIT and Christopher DULA

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Traphaco: Choices for the future, Mats LINGBLAD

Cases from 2013

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Chingay Parade: Opportunities in community engagement and corporate social responsibility in Singapore, Charles CHOW and Christopher DULA

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Commuter complaints on SMRT train breakdowns, Susheela A. VARGHESE

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GVK EMRI: Social entrepreneurship and innovation in emergency medical response, Srinivas K. REDDY, Sarita MATHUR, and Rajesh CHANDY

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Innova Technology (A): Seeking a market for anti-loss devices, Arcot Desai NARASIMHALU, Sarita MATHUR, and Adina WONG

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Innova Technology (B): Growing the business for anti-loss devices, Arcot Desai NARASIMHALU and Sarita MATHUR

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Made in India: Cisco reroutes innovation, Srinivas K. REDDY and Havovi JOSHI

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Mysore Sandals Millennium: The launch of India’s most expensive soap, Srinivas K. REDDY and Havovi JOSHI

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Singapore Post: Transforming mail services in the Internet age, Reddi KOTHA and Havovi JOSHI

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Sussing out sustainability: The case of Singapore's property developers, Soo Chiat HWANG and George HYLDEN

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The daily times in changing times: The Hong Kong Daily Times, Richard R. SMITH

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Gillette’s “Shave India Movement”: Razor sharp against the stubble (A), Srinivas K. REDDY and Christopher DULA

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Gillette’s “Shave India Movement”: Razor sharp against the stubble (B), Srinivas K. REDDY, Christopher DULA, and Adina WONG

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Vista View Corporation: Implementing a global manufacturing project in China, Subrata PAL

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Banning telecommuting at Yahoo!, Jovina ANG

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‘Campus connect’: An Infosys program to develop India’s information technology ecosystem, Arnoud DE MEYER, Peter WILLIAMSON, Havovi JOSHI, and Christopher DULA

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Brewing the perfect blend: Starbucks enters India, Philip C. ZERRILLO, Sarita MATHUR, and Havovi JOSHI

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City Developments Limited: A journey in sustainable business development, Soo Chiat HWANG and Havovi JOSHI

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Jungle Beer: An entrepreneur’s journey, Kapil R. TULI and Christopher DULA

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Novartis loses patent battle in India: Time to realign the business model to emerging markets?, Srinivas K. REDDY, David LLEWELYN, and Sarita MATHUR

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Rising from the ashes: Satyam’s story, Tanvi GAUTAM

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Sentosa (A): Asia’s favourite playground, Jason WOODARD and Kevin SPROULE

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Sentosa (B): Creating a platform for integrated customer engagement, Jason WOODARD and Kevin SPROULE

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Sentosa (C): Advancing Sentosa’s strategy through integrated customer engagement, Jason WOODARD and Kevin SPROULE

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Tiger Airways Australia: Mayday! Mayday! A lesson in crisis management, See Liang FOO and Christopher DULA

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“Way smarter”: Valuair in the budget airline industry, Terence FAN

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The birth of Dunia (B): Time to actively start lending?, Swee Liang TAN, Kevin SPROULE, and S. N. VENKATARAMANAN

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Audi Fashion Festival: Building a brand with Singapore, Charles CHOW and Kevin SPROULE

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Generations at TCS: Ever changing workforce, Poornima LUTHRA, Kevin SPROULE, and S. N. VENKATARAMANAN

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Resurrecting an institution through the power of story: Singapore’s new natural history museum (A), Mark CHONG

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Resurrecting an institution through the power of story: Singapore’s new natural history museum (B), Mark CHONG

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The gold misses in South Korea: Icons in marketing to Gangnam, Dae Ryun CHANG and Kevin SPROULE

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Trusting “Gangbangers” in war and peace, Gregor HALFF

Cases from 2012

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A mindfulness training program at IF Insurance, Jochen REB

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Lipton Tea in Turkey: Infusing a real flavour of sustainability, Philip C. ZERRILLO and Havovi JOSHI

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‘Udaan’: TATA Salt’s endeavour to grow market share, Kapil R. TULI, Jyoti PATANKAR, and Havovi JOSHI

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Developing local leadership in Infineon Technologies Asia Pacific operations, Holly OTT

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Jayaashree Industries: Revolutionising sanitary pad use in India, Arcot Desai NARASIMHALU and Christopher DULA

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The Fukushima nuclear disaster: Leadership in crisis, Jochen REB, Yoshisuke IINUMA, and Havovi JOSHI

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NTUC Income’s orange force: Powering forward to innovative paths of customer excellence, Rajendra K. SRIVASTAVA and Havovi JOSHI

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TATA Chemicals brand consolidation: Power of one?, Kapil R. TULI and Kevin SPROULE

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The Fukushima nuclear disaster: Causes, consequences and implications, Jochen REB, Yoshisuke IINUMA, and Havovi JOSHI

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The Oreo in China: Time to get it right or to get out, Srinivas K. REDDY and Kevin W. SPROULE

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Crisis management at Goldman Sachs: Whistle-blower or disgruntled Employee?, Timothy ZEE

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DBS Bank: Championing change, Randall E. DURAN and Kevin SPROULE

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Minh Long I Porcelain Co. Ltd., Philip C. ZERRILLO, Paolo CATASTI, and Anne-Valerie OHLSSON-CORBOZ

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Navigauge: A disruptive innovation to measure car radio listening, Srinivas K. REDDY and Kevin SPROULE

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POSCO’s journey: Building employee trust through communication, Mark CHONG

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Communication at Microsoft Services Asia (A), Jovina ANG

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Communication at Microsoft Services Asia (B), Jovina ANG

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Viki: By the fans, for the fans, Mark CHONG and Kevin SPROULE

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TATA Salt: What to do when a flanker brand grows up (A)?, Phillip C. ZERRILLO, Havovi JOSHI, and S. N. VENKATARAMANAN

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TATA Salt: What to do when a flanker brand grows up (B)?, Phillip C. ZERRILLO, Havovi JOSHI, and S. N. VENKATARAMANAN

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United Breweries Limited: Kingfisher Beer’s social media marketing machine, Philip C. ZERRILLO, S. N. VENKATARAMANAN, and Christopher DULA

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Boosting babies: Singapore’s drive to raise birth rates, Susheela A. Varghese

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Circos: Tapping into social media (A), Jason WOODARD and Kevin SPROULE

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Circos: Tapping into social media (B), Jason WOODARD and Kevin SPROULE

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Circos: Tapping into social media (C), Jason WOODARD and Kevin SPROULE

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The birth of Dunia (A), Swee Liang TAN, Kevin SPROULE, and S. N. VENKATARAMANAN

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The proposed merger of the Australian and Singaporean exchanges: A match made in heaven?, See Liang FOO and Ann-Valerie OHLSSON-CORBOZ

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Vinamilk: Fruit juice for kids in Vietnam, Adel Fawzi DIMIAN and Kevin Sproule

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Hamrlick Brewing, Philip C. ZERRILLO and Kevin SPROULE

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Richard Wagner's legacy: 200 years of battle over business, Gregor HALFF

Cases from 2011

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A tale of two empires, Adel DIMIAN and Anne-Valerie OHLSSON-CORBOZ

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Hospice Care Association: Turnaround of a healthcare non-profit organization, Adel DIMIAN and Anne-Valerie OHLSSON-CORBOZ

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Memaksa Steel, Philip C. ZERRILLO

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POSCO: Conglomerate-led social enterprise in South Korea, Dae Ryun CHANG and Kevin SPROULE

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Starbucks in forbidden city, Michael A. NETZLEY, Bhatt Dev S/O DIGANTRAI, Desmond Yi Ming WONG, Weilin Ursula Laura TAN, and Yen Julia HEE

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Tuning into client needs: Matching supply and demand for the television tuner division at infineon Asia-Pacific, Holly OTT

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Twittamentary: Crowdsourcing a project, Michael A. NETZLEY

Cases from 2009

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A tattle tale?, Wee Ling LOO