Publication Type
Journal Article
Version
publishedVersion
Publication Date
10-2023
Abstract
In recent years, public service delivery models have changed to include non-state actors and cross-sector collaboration as service providers. Using a survey experiment, we investigate if service providers’ sector (including single-sector and cross-sector providers) and their performance information shape public perceptions of their legitimacy. We find that cross-sector collaboration does not produce legitimacy gains over traditional public service provision. While providers’ sector has overall little impact on legitimacy perceptions, we find an anti-for-profit sector bias regarding value-laden aspects of perceived legitimacy. Additionally, performance information affects legitimacy perceptions. These findings have implications for legitimacy build-ing in contemporary governance settings.
Keywords
Government legitimacy, Sector bias, Cross-sector collaboration, Survey experiment
Discipline
Political Science | Public Affairs, Public Policy and Public Administration
Research Areas
Political Science
Publication
Public Management Review
ISSN
1471-9037
Identifier
10.1080/14719037.2023.2273316
Publisher
Taylor and Francis Group
Citation
LEE, Seulki, & KIM, Minjung.(2023). Public perceptions of cross-sector collaboration and sector bias: Evidence from a survey experiment. Public Management Review, .
Available at: https://ink.library.smu.edu.sg/soss_research/3896
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1080/14719037.2023.2273316
Included in
Political Science Commons, Public Affairs, Public Policy and Public Administration Commons