Publication Type

Journal Article

Version

acceptedVersion

Publication Date

4-2024

Abstract

Co-production has been embraced as a robust strategy to improve service quality and create public value. Despite growing interest in citizens’ motivations to engage in co-production, there remain some major gaps in the literature. This study proposes a theoretical framework of factors that influence co-production and offers experimental evidence as to the effects of those factors from an online survey experiment with a sample of 1,297 Koreans. The findings show that public service motivation, driven by normative motivations, is associated with greater willingness to co-produce. We find little effect of monetary or non-monetary rewards, input legitimacy, or individual characteristics such as education or income. The findings suggest that to cultivate successful co-production, governments must depart from the traditional short-term approaches to citizen engagement based on instrumental motivations and instead promote normative motivations to develop public support for co-production over the long term.

Keywords

co-production, instrumental motivation, normative motivation, public service motivation, survey experiment

Discipline

Asian Studies | Civic and Community Engagement | Public Affairs, Public Policy and Public Administration

Research Areas

Political Science

Publication

Public Performance and Management Review

Volume

47

Issue

2

First Page

419

Last Page

448

ISSN

1530-9576

Identifier

10.1080/15309576.2023.2288054

Publisher

Taylor and Francis

Copyright Owner and License

Authors

Additional URL

https://doi.org/10.1080/15309576.2023.2288054

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