Publication Type
Journal Article
Publication Date
11-2021
Abstract
This study examines the difficulties faced by two university professors working in a public, autonomous university in Singapore, when referring students to counselling services. Educators typically observe how students interact and behave in class, and may refer students to counselling services. However, there is little research into how educators experience and view this role, particularly in higher education in Asia. Two university professors who had referred students to their university’s counselling centre took part in semi-structured interviews for the study. From these interviews, the study revealed educators can face a range of challenges in their referral role, such as lack of knowledge about mental health, how to keep a professional boundary with the student, and how to help students who view counselling as shameful. This study provides insight for counselling practitioners, school policymakers, and student services into the difficulties faced by educators when referring students to counsellors, and how educators could be better supported in this role. This study could also provide a foundation for additional research into whether educators should be better equipped to serve as informed sources of counselling referrals.AcknowledgementsThe authors would like to thank Dean of Students, Professor Paulin Tay Straughan (SMU), for her support and Associate Professor David Ng Foo Seong (NTU/NIE) for his guidance. The authors are deeply appreciative to PACJA editorial team, Dr Gávi Ansara and Dr Rhys Price-Robertson, for their kind sharing of expertise and knowledge. Finally, thank you to the two faculty staff for their participation. This project would not be possible without their gracious involvement.
Keywords
challenges, counselling, referral, higher education, case study, recommendations
Discipline
Asian Studies | Counseling Psychology | Student Counseling and Personnel Services
Publication
Psychotherapy and Counselling Journal of Australia
Volume
9
Issue
2
Publisher
Psychotherapy and Counselling Federation of Australia
Citation
NG, Poh Yaip, Steven, & CHUNG, Yee Lin.(2021). The challenges faced by university educators in Singapore when referring students to counsellors: An instrumental case study. Psychotherapy and Counselling Journal of Australia, 9(2).
Available at: https://ink.library.smu.edu.sg/soss_research/3537
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Included in
Asian Studies Commons, Counseling Psychology Commons, Student Counseling and Personnel Services Commons