A toolkit to deal with negative reactions in the Covid-19 crisis

David CHAN, Singapore Management University

Abstract

Duplicate record, see https://ink.library.smu.edu.sg/soss_research/3193/. In an invited commentary, SMU Behavioural Sciences Institute Director Professor David Chan discussed how the Covid-19 situation has produced various negative reactions that both leaders and people themselves have to deal with. He shared suggestions on how to handle negative reactions and avoid the pitfalls produced by our human biases.