Publication Type
News Article
Version
publishedVersion
Publication Date
2-2014
Abstract
In an invited commentary article, SMU Behavioural Sciences Institute Director Professor David Chan discussed issues of public expectations. He explained the power of unmet expectations and two popular myths about public expectations. He then suggested several attitudes and approaches that help prevent or mitigate negative public reactions. Professor Chan concluded that both people and Government should and can improve the ways they calibrate, frame and manage public expectations.
Discipline
Public Policy
Research Areas
Psychology
Publication
Straits Times
ISSN
1692-9344
Publisher
Singapore Press holdings
Citation
CHAN, David, "Moving Forward with Great Expectations" (2014). Research Collection School of Social Sciences. Paper 1940.
https://ink.library.smu.edu.sg/soss_research/1940
Available at: https://ink.library.smu.edu.sg/soss_research/1940
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