HCI in business and organizations: Digital transformation with HCI, metaverse, and AI technologies
Publication Type
Book Chapter
Publication Date
8-2024
Abstract
In this chapter, we discuss how HCI facilitates business and organizational processes and performance. We explain why and how HCI is important to businesses and organizations through success and failure cases as well as from the perspective of two specific dimensions, usability and aesthetics. Additionally, we summarize a framework that outlines four principles for HCI design in business and organizations from existing literature. We also provide directions and suggestions for future development and advancement of HCI. This chapter covers a general introduction to HCI in business and organizations as well as trends and directions in this emerging field.
Discipline
Artificial Intelligence and Robotics | Databases and Information Systems | Graphics and Human Computer Interfaces
Publication
Human-computer interaction in various application domains
Editor
Constantine Stephanidis & Gavriel Salvendy
First Page
294
Last Page
347
ISBN
9781003490692
Identifier
10.1201/9781003490692-11
Publisher
CRC Press
City or Country
Boca Raton, FL
Citation
HUO, Xuenan; QIAN, Yuzhou; SIAU, Keng; and NAH, Fiona Fui-hoon.
HCI in business and organizations: Digital transformation with HCI, metaverse, and AI technologies. (2024). Human-computer interaction in various application domains. 294-347.
Available at: https://ink.library.smu.edu.sg/sis_research/9986
Additional URL
https://doi.org/10.1201/9781003490692-11
