Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
7-2020
Abstract
COVID-19 has disrupted our lives and the economy. In this paper, we outline approaches in which information technology can be used to implement business strategies to enhance resilience by coping with, adapting to, and recovering from adversity resulting from the COVID-19 pandemic. We discuss how information technology such as digital supply chain, data analytics, artificial intelligence, machine learning, robotics, digital commerce, and Internet of Things can be used to enhance resilience and continuity of business.
Keywords
Pandemic, Covid-19, Coronavirus, Business transformation, Business continuity, Technology, Resilience, New Normal
Discipline
Databases and Information Systems | Public Health | Technology and Innovation
Research Areas
Data Science and Engineering
Publication
HCI International 2020: Late breaking papers: Interaction, knowledge and social media, 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24: Proceedings
Volume
12427
First Page
585
Last Page
600
ISBN
9783030601522
Identifier
10.1007/978-3-030-60152-2_43
Publisher
Springer
City or Country
Cham
Citation
NAH, Fiona Fui-hoon and SIAU, Keng.
COVID-19 Pandemic: Role of technology in transforming business to the new normal. (2020). HCI International 2020: Late breaking papers: Interaction, knowledge and social media, 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24: Proceedings. 12427, 585-600.
Available at: https://ink.library.smu.edu.sg/sis_research/9975
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1007/978-3-030-60152-2_43
Included in
Databases and Information Systems Commons, Public Health Commons, Technology and Innovation Commons
