Toward a unified model of information systems success
Publication Type
Journal Article
Publication Date
1-2010
Abstract
Information systems development (ISD) is a complex process involving interconnected resources, stake holders, and outcomes. Understanding factors contributing to ISD success has attracted keen interest from both researchers and practitioners, and many research studies have been published in this area. However, most studies focus on one or two factors affecting ISD success. A holistic view of factors impacting ISD success is missing. This paper synthesizes past research on the topic and proposes a unified model on ISD success through a systematic and comprehensive literature review. The unified model highlights that ISD is a complex and interactive process involving individual, team, and organization factors, as well as ISD methodology. These factors impact the ISD process as well as its success.
Discipline
Databases and Information Systems
Research Areas
Information Systems and Management
Publication
Journal of Database Management
Volume
21
Issue
1
First Page
80
Last Page
101
ISSN
1063-8016
Identifier
10.4018/jdm.2010112304
Publisher
IGI Global
Citation
SIAU, Keng; LONG, Yoanna; and LING, Min.
Toward a unified model of information systems success. (2010). Journal of Database Management. 21, (1), 80-101.
Available at: https://ink.library.smu.edu.sg/sis_research/9949
