COVID-19 pandemic – Online education in the new normal and the next normal

Author

X. XIE
Keng SIAU, Singapore Management UniversityFollow
Fiona Fui-hoon NAH, Singapore Management UniversityFollow

Publication Type

Journal Article

Version

publishedVersion

Publication Date

11-2020

Abstract

The development and advancement of information technology provide a technical platform for education reform and opportunities for innovation in education. The global COVID-19 pandemic has created a new normal that further springboards such opportunities to large scale implementation of online education. Because online education has the advantages of flexibility, information accessibility, global reach, equity, innovation, and efficiency, a growing number of educational institutions are offering degree-granting distance and hybrid education programs. However, online education also has its shortcomings, which include technological constraints, the lack of a sense of belonging and connectedness, the presence of distractions, and a lack of engagement. Learners who have basic technical skills and access to technology (i.e., hardware and software), and are self-motivated in learning as well as self-disciplined in time management can succeed in online education. Online education in the post-COVID-19 pandemic, which is the next normal, will continue to play an important role. By incorporating artificial intelligence and mobile education, online education will co-exist with traditional education to provide more education options, promote education equity, and enhance education innovation.

Discipline

Databases and Information Systems | Health Information Technology

Research Areas

Information Systems and Management

Areas of Excellence

Digital transformation

Publication

Journal of Information Technology Case and Application Research

Volume

22

Issue

3

First Page

175

Last Page

187

ISSN

1522-8053

Identifier

10.1080/15228053.2020.1824884

Publisher

Taylor and Francis Group

Citation

XIE, X.; SIAU, Keng; and NAH, Fiona Fui-hoon. COVID-19 pandemic – Online education in the new normal and the next normal. (2020). Journal of Information Technology Case and Application Research. 22, (3), 175-187.
Available at: https://ink.library.smu.edu.sg/sis_research/9933

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.

Additional URL

https://doi.org/10.1080/15228053.2020.1824884