Publication Type
Journal Article
Version
publishedVersion
Publication Date
1-2003
Abstract
In response to increasing competition and technological advancement, Shanghai Bell Co., Ltd., a leading telecommunications enterprise located in Shanghai, China, carried out a major initiative to develop its next generation Information Technology/Information Systems (IT/IS) strategic plan. The initiative was prompted by limitations of its current enterprise application systems where the systems were neither able to keep up with the evolving needs due to organizational change nor satisfy the increasing demands for information sharing and data analysis. This case describes the environmental and organizational context of Shanghai Bell Corporation, and the problems and challenges it encountered in developing an enterprise-wide strategic IT/IS plan. The issues covered include alignment of IT strategy with evolving business needs, application of a methodology to develop the strategic IT/IS plan, and evaluation of strategic planning project success.
Discipline
Databases and Information Systems
Research Areas
Information Systems and Management
Areas of Excellence
Digital transformation
Publication
Annals of Cases on Information Technology
Volume
5
First Page
431
Last Page
446
Identifier
10.4018/978-1-59904-408-8.ch021
Citation
LONG, Y.; NAH, Fiona Fui-hoon; and ZHU, Z..
Enterprise-wide strategic information systems planning for Shanghai Bell Corporation. (2003). Annals of Cases on Information Technology. 5, 431-446.
Available at: https://ink.library.smu.edu.sg/sis_research/9901
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.4018/978-1-59904-408-8.ch021