Publication Type

Magazine Article

Version

publishedVersion

Publication Date

8-2005

Abstract

Spyware poses serious privacy and security issues to users of e-commerce and m-commerce [3, 5, 8]. Microsoft claims that half of all computer crashes reported by its customers were caused by spyware and its equivalents. Spyware is also responsible for about 12% of all technical support calls and accounts for the biggest category of customer complaints, according to Dell

Discipline

Databases and Information Systems

Research Areas

Information Systems and Management

Areas of Excellence

Digital transformation

Publication

Communications of the ACM

Volume

48

Issue

8

First Page

85

Last Page

90

ISSN

0001-0782

Identifier

10.1145/1076211.1076245

Publisher

Association for Computing Machinery (ACM)

Additional URL

https://doi.org/10.1145/1076211.1076245

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