Publication Type
Journal Article
Version
publishedVersion
Publication Date
1-2017
Abstract
Virtual worlds are three-dimensional, computer-generated worlds in which team collaboration can be facilitated through the use of shared virtual space and mediated using avatars. This article examines the effect of task complexity on team collaboration. A puzzle game in Second Life was used as the collaborative task and task complexity was manipulated by varying the number of pieces in the puzzle. The hypotheses are that task complexity influences team trust, and team trust influences team process satisfaction in virtual team collaboration. The experimental results indicate that task complexity has significant effects on team trust and team process satisfaction, and team trust fully mediates the relationship between task complexity and team process satisfaction.
Keywords
Complexity theory, Dyad, Task complexity, Team collaboration, Team satisfaction, Trust, Virtual team, Virtual worlds
Discipline
Databases and Information Systems | Digital Communications and Networking
Research Areas
Data Science and Engineering; Information Systems and Management
Publication
Journal of Database Management
Volume
28
Issue
4
First Page
60
Last Page
78
ISSN
1063-8016
Identifier
10.4018/JDM.2017100104
Publisher
IGI Global
Citation
NAH, Fiona Fui-hoon; SCHILLER, Shu; MENNECKE, Brian E.; and SIAU, Keng.
Collaboration in virtual worlds: Impact of task complexity on team trust and satisfaction. (2017). Journal of Database Management. 28, (4), 60-78.
Available at: https://ink.library.smu.edu.sg/sis_research/9598
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.4018/JDM.2017100104
Included in
Databases and Information Systems Commons, Digital Communications and Networking Commons