Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
8-2016
Abstract
This research explores factors that influence patient’s intentions to use a hospital’s patient portal. Specifically, we investigate patient portal use intentions using two different perspectives: enablers of IT use (patient need for healthcare empowerment and healthcare professional encouragement) and inhibitors of IT use (privacy and security concerns). Drawing on theories of privacy calculus and protection motivation, we propose a research model to assess the relationships between the enablers and inhibitors of IT use as well as their effects on patient portal adoption. We will administer a survey questionnaire to existing patients of a major hospital in the Midwest and employ the structural equation modeling approach to test the research model.
Discipline
Databases and Information Systems
Research Areas
Information Systems and Management
Areas of Excellence
Digital transformation
Publication
Proceedings of the 22nd Americas Conference on Information Systems (AMCIS), San Diego, California, 2016 August 11-14
Publisher
AMCIS
City or Country
San Diego, California
Citation
MOQBEL, M.; NAH, Fiona Fui-hoon; BARTELT, V.; and O’DELL, R..
Understanding patient portal use intentions: Enablers and inhibitors of IT use. (2016). Proceedings of the 22nd Americas Conference on Information Systems (AMCIS), San Diego, California, 2016 August 11-14.
Available at: https://ink.library.smu.edu.sg/sis_research/9575
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.