Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
12-2003
Abstract
Mobile commerce represents a significant development in e-commerce. Despite the potential of mobile commerce, trust is a major obstacle in its adoption and development. The focus of this research is to develop a framework to identify the factors influencing trust in mobile commerce and to explain the development of such trust using a means-ends objective network. We utilized the Value- Focused Thinking approach to interview subjects in order to identify their fundamental and means objectives concerning trust in mobile commerce and to construct a means-ends objective network. A trust framework is developed from the means-ends objective network. As one of the first research on trust in mobile commerce, the framework developed in this study provides valuable information for researchers and practitioners, and serves as a conceptual foundation for future research in mobile commerce.
Keywords
Trust, mobile commerce, value-focused thinking.
Discipline
Databases and Information Systems
Research Areas
Information Systems and Management
Areas of Excellence
Digital transformation
Publication
Proceedings of the Second Annual Workshop on HCI Research in MIS, Seattle, Washington, USA, December 11-12
First Page
85
Last Page
89
Publisher
MIS
City or Country
Washington, USA
Citation
ERICKSON, J. and SIAU, Keng.
Development of a framework for trust in mobile commerce. (2003). Proceedings of the Second Annual Workshop on HCI Research in MIS, Seattle, Washington, USA, December 11-12. 85-89.
Available at: https://ink.library.smu.edu.sg/sis_research/9455
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://aisel.aisnet.org/amcis2004/198/