A survey of online e-banking retail initiatives

Author

P. SOUTHARD
Keng SIAU, Singapore Management UniversityFollow

Publication Type

Journal Article

Version

publishedVersion

Publication Date

10-2004

Abstract

Customer demand is forcing banks to provide their services online. There are two successful paths they can take: to grow, or to specialize in providing localized services and information.

Discipline

Databases and Information Systems | Digital Communications and Networking

Research Areas

Information Systems and Management

Areas of Excellence

Digital transformation

Publication

Communications of the ACM

Volume

47

Issue

10

First Page

99

Last Page

102

ISSN

0001-0782

Identifier

10.1145/1022594.1022601

Publisher

Association for Computing Machinery (ACM)

Citation

SOUTHARD, P. and SIAU, Keng. A survey of online e-banking retail initiatives. (2004). Communications of the ACM. 47, (10), 99-102.
Available at: https://ink.library.smu.edu.sg/sis_research/9388

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.

Additional URL

https://doi.org/10.1145/1022594.1022601