Publication Type

Journal Article

Version

publishedVersion

Publication Date

12-2005

Abstract

Conceptual modeling involves the understanding and communication between system analysts and end-users. Many factors may affect the quality of conceptual modeling processes as well as the models per se. Human cognition plays a pivotal role in understanding these factors and cognitive mapping techniques are effective tools to elicit and represent human cognition. In this paper, we look at the use of cognitive mapping techniques to improve the quality of conceptual modeling. We review frameworks on quality in conceptual modeling and examine the role of human cognition in conceptual modeling. The paper also discusses how human cognition is related to quality in conceptual modeling, the various cognitive mapping techniques, and how these cognitive mapping techniques can be used in conceptual modeling. Through a case study, the paper describes ways of incorporating cognitive mapping techniques to a popular systems development methodology—Soft Systems Methodology—to improve the quality of conceptual modeling.

Keywords

Quality, Cognitive mapping, Requirements engineering, Systems development methodology

Discipline

Databases and Information Systems

Research Areas

Data Science and Engineering

Areas of Excellence

Digital transformation

Publication

Data & Knowledge Engineering

Volume

55

Issue

3

First Page

343

Last Page

365

ISSN

0169-023X

Publisher

Elsevier

Download

Share

COinS