Publication Type
Journal Article
Version
publishedVersion
Publication Date
3-2018
Abstract
In this article, we look at trust in artificial intelligence, machine learning (ML), and robotics. We first review the concept of trust in AI and examine how trust in AI may be different from trust in other technologies. We then discuss the differences between interpersonal trust and trust in technology and suggest factors that are crucial in building initial trust and developing continuous trust in artificial intelligence.
Discipline
Artificial Intelligence and Robotics | Databases and Information Systems
Research Areas
Information Systems and Management
Areas of Excellence
Digital transformation
Publication
Cutter Business Technology Journal
Volume
31
Issue
2
First Page
47
Last Page
53
ISSN
2475-3718
Citation
SIAU, Keng and WANG, W..
Building trust in artificial intelligence, machine learning, and robotics. (2018). Cutter Business Technology Journal. 31, (2), 47-53.
Available at: https://ink.library.smu.edu.sg/sis_research/9371
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://www.cutter.com/article/building-trust-artificial-intelligence-machine-learning-and-robotics-498981