Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
11-2021
Abstract
Aspect-based sentiment analysis (ABSA) typically focuses on extracting aspects and predicting their sentiments on individual sentences such as customer reviews. Recently, another kind of opinion sharing platform, namely question answering (QA) forum, has received increasing popularity, which accumulates a large number of user opinions towards various aspects. This motivates us to investigate the task of ABSA on QA forums (ABSA-QA), aiming to jointly detect the discussed aspects and their sentiment polarities for a given QA pair. Unlike review sentences, a QA pair is composed of two parallel sentences, which requires interaction modeling to align the aspect mentioned in the question and the associated opinion clues in the answer. To this end, we propose a model with a specific design of cross-sentence aspect-opinion interaction modeling to address this task. The proposed method is evaluated on three real-world datasets and the results show that our model outperforms several strong baselines adopted from related state-of-the-art models.
Discipline
Databases and Information Systems
Research Areas
Data Science and Engineering
Areas of Excellence
Digital transformation
Publication
Proceedings of the 2021 Findings of the Association for Computational Linguistics, Virtual Conference, November 7-11
First Page
4582
Last Page
4591
Identifier
10.18653/v1/2021.findings-emnlp.390
Publisher
Association for Computational Linguistics
City or Country
USA
Citation
ZHANG, Wenxuan; DENG, Yang; LI, Xin; BING, Lidong; and LAM, Wai.
Aspect-based sentiment analysis in question answering forums. (2021). Proceedings of the 2021 Findings of the Association for Computational Linguistics, Virtual Conference, November 7-11. 4582-4591.
Available at: https://ink.library.smu.edu.sg/sis_research/9149
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.18653/v1/2021.findings-emnlp.390