Publication Type

Conference Proceeding Article

Version

publishedVersion

Publication Date

8-2023

Abstract

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling certain goals from the system side. It is empowered by advanced techniques to progress to more complicated tasks that require strategical and motivational interactions. In this survey, we provide a comprehensive overview of the prominent problems and advanced designs for conversational agent's proactivity in different types of dialogues. Furthermore, we discuss challenges that meet the real-world application needs but require a greater research focus in the future. We hope that this first survey of proactive dialogue systems can provide the community with a quick access and an overall picture to this practical problem, and stimulate more progresses on conversational AI to the next level.

Keywords

Survey: Natural Language Processing

Discipline

Databases and Information Systems | Programming Languages and Compilers

Research Areas

Data Science and Engineering

Areas of Excellence

Digital transformation

Publication

Proceedings of the Thirty-Second International Joint Conference on Artificial Intelligence, Macao, 2023 August 19-25

First Page

6583

Last Page

6591

Identifier

10.24963/ijcai.2023/738

Publisher

IJCAI

City or Country

California

Copyright Owner and License

Authors

Additional URL

https://doi.org/10.24963/ijcai.2023/738

Download

Share

COinS