Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
5-2013
Abstract
Many online communities struggle with conflicts — e.g. between newcomers and elders — at some point. In July 2012, the Stack Exchange organization attempted to assess the overall “niceness” of the Stack Overflow community by rating the “friendliness” of 7,000 comments made on the site over a 4 year period. We performed a deeper examination of the comment dataset published by Stack Exchange. We find a high degree of comment repetition in the Stack Overflow database and suggest some simple heuristics that may help in automatically identifying unfriendly comments, providing managers of developer communities with simple means that could counter hostility
Discipline
Software Engineering
Research Areas
Software and Cyber-Physical Systems
Publication
Proceedings of 2013 6th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), San Francisco, California, May 25
First Page
159
Last Page
160
ISBN
9781467362900
Identifier
10.1109/CHASE.2013.6614756
Publisher
IEEE
City or Country
Piscataway, NJ
Citation
CLEARY, Brendan; STOREY, Margaret-Anne; GÓMEZ, Carlos; SINGER, Leif; and TREUDE, Christoph.
Analyzing the friendliness of exchanges in an online software developer community. (2013). Proceedings of 2013 6th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), San Francisco, California, May 25. 159-160.
Available at: https://ink.library.smu.edu.sg/sis_research/8932
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1109/CHASE.2013.6614756