Publication Type

Conference Proceeding Article

Version

publishedVersion

Publication Date

11-2020

Abstract

Good software documentation encourages good software engineering, but the meaning of “good” documentation is vaguely defined in the software engineering literature. To clarify this ambiguity, we draw on work from the data and information quality community to propose a framework that decomposes documentation quality into ten dimensions of structure, content, and style. To demonstrate its application, we recruited technical editors to apply the framework when evaluating examples from several genres of software documentation. We summarise their assessments—for example, reference documentation and README files excel in quality whereas blog articles have more problems—and we describe our vision for reasoning about software documentation quality and for the expansion and potential of a unified quality framework.

Keywords

Quality, Software documentation

Discipline

Software Engineering

Research Areas

Software and Cyber-Physical Systems

Publication

ESEC/FSE '20: Proceedings of the 28th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering: Virtual, November 8-13

First Page

1509

Last Page

1512

ISBN

9781450370431

Identifier

10.1145/3368089.3417045

Publisher

ACM

City or Country

New York

Copyright Owner and License

Authors

Additional URL

https://doi.org/10.1145/3368089.3417045

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