Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
6-2017
Abstract
We designed a videochat experience where one participant can experience a remote environment from a 360° camera. This allows the remote user to view and explore the environment without necessitating interaction from the local participant. We designed and conducted an observational study to understand the experience, and the challenges that people might encounter. In a study with 32 participants (16 pairs), we found that remote participants could actively participate in the experience with the environment in ways that are not possible with current mobile video chat. However, we also found that participants had challenges in communicating location and orientation information because many of common communication resources we rely on in collocated chat are not available. Based on these findings, we discuss how future mobile video chat systems need to balance immersion with interaction ease.
Keywords
360 video, Video chat, Video conferencing
Discipline
Graphics and Human Computer Interfaces | Software Engineering
Research Areas
Information Systems and Management
Publication
DIS '17: Proceedings of the 2017 Conference on Designing Interactive Systems, Edinburgh, June 10-14
First Page
1327
Last Page
1339
ISBN
9781450349222
Identifier
10.1145/3064663.3064707
Publisher
ACM
City or Country
Edinburgh
Citation
TANG, Anthony; FAKOURFAR, Omid; NEUSTAEDTER, Carman; and BATEMAN, Scott.
Collaboration in 360° videochat: Challenges and opportunities. (2017). DIS '17: Proceedings of the 2017 Conference on Designing Interactive Systems, Edinburgh, June 10-14. 1327-1339.
Available at: https://ink.library.smu.edu.sg/sis_research/7971
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1145/3064663.3064707