Publication Type

Journal Article

Version

acceptedVersion

Publication Date

3-2022

Abstract

We study the role of ride-hailing surge factors on the allocative efficiency of taxis by combining a reduced-form estimation with structural analyses using machine-learning-based demand predictions. Where other research study the effect of entry on incumbent taxis, we use higher frequency granular data to study how location-time-specific surge factors affect taxi bookings to bound the effect of customer decisions while accounting for various confounding variables. We find that even in a unique market like Singapore, where incumbent taxi companies have app-based booking systems similar to those from ride-hailing companies like Uber, the estimated upper bound on the cross-platform substitution between ride-hailing services and taxi bookings is only 0.26. On the other hand, we show that incorporating surge price factor improves the precision of demand prediction by 12% to 15%. Our structural analyses based on a driver guidance system finds this improved accuracy in demand prediction reduces drivers’ vacant roaming times by 9.4% and increases the average number of trips per taxi by 2.6%, suggesting the price information is valuable across platforms, even if elasticities are low.

Keywords

Ride-hailing surge pricing, Taxi demand, Cross-price elasticity of taxi bookings, Taxi demand prediction

Discipline

Asian Studies | Computer Sciences | Operations Research, Systems Engineering and Industrial Engineering | Transportation

Research Areas

Intelligent Systems and Optimization

Publication

Transportation Research Part C: Emerging Technologies

Volume

136

First Page

1

Last Page

26

ISSN

0968-090X

Identifier

10.1016/j.trc.2021.103508

Publisher

Elsevier

Copyright Owner and License

Authors

Additional URL

https://doi.org/10.1016/j.trc.2021.103508

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