Publication Type

Conference Proceeding Article

Version

publishedVersion

Publication Date

1-2022

Abstract

The cloud computing and services market has advanced in the past ten years. They now include most IT services from fundamental computing to cutting-edge AI capabilities. With the widespread adoption of cloud services, clients are facing the fact that they are utilizing cloud resources at a sub-optimal level. Cloud services brokers (CSBs) grew from the market to fill the needs for cloud resource management and risk mitigation. Based on analysis of the cloud market and the case of cloud services brokerage and related activities in North America, we offer theoretical analysis for how value creation works, its impacts on the cloud ecosystem, and factors that support the value and sustainability of the CSB intermediation process.

Keywords

Cloud computing, cloud resource management, cloud services brokerage, value creation

Discipline

Databases and Information Systems | E-Commerce | Strategic Management Policy

Research Areas

Information Systems and Management

Publication

Proceedings of the 55th Hawaii International Conference on System Sciences 2022: Virtual, January 4-7

First Page

7064

Last Page

7073

ISBN

9780998133157

Identifier

10.24251/HICSS.2022.851

Publisher

IEEE Computer Society

City or Country

Los Alamitos, CA

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