A feasibility study on crowdsourcing to monitor municipal resources in smart cities
Publication Type
Conference Proceeding Article
Publication Date
4-2018
Abstract
Active citizenry, whereby citizens actively participate in reporting and addressing challenges in urban service delivery is a strategic goal of smart cities such as Singapore. In spite of the promise, we believe that the success of such large-scale nation-wide crowdsourcing deployments depend on the real-word user preferences and behavioral characteristics of citizens. In this paper, we first present our findings on behavioral preferences and key concerns of citizens regarding smart-city services via an opinion survey conducted with 1300 participants. We then propose a “citizen-controlled” urban services reporting platform where citizens actively report on the status of various municipal resources. We advocate the importance of matching user mobility patterns against task locations to make the platform more efficient (i.e., higher task completion rate and lower detour overhead).
Keywords
citizens, mobile crowd sourcing, municipal monitoring, smart cities
Discipline
Databases and Information Systems | Software Engineering
Research Areas
Software and Cyber-Physical Systems
Publication
27th International World Wide Web, WWW 2018; Lyon; France; 2018 April 23-27
First Page
919
Last Page
925
ISBN
9781450356404
Identifier
10.1145/3184558.3191519
Publisher
acm
City or Country
New York
Citation
1
Additional URL
https://doi.org/10.1145/3184558.3191519