Publication Type
Magazine Article
Version
acceptedVersion
Publication Date
10-2020
Abstract
One of the most frequently-used phrases at business events these days is “the future of work.” It’s increasingly clear that artificial intelligence and other new technologies will bring substantial changes in work tasks and business processes. But while these changes are predicted for the future, they’re already present in many organizations for many different jobs. The job and incumbents described below are an example of this phenomenon. Steve Miller of Singapore Management University and I co-authored the story.
Keywords
Future of work, artificial intelligence, business processes, banking, DBS Bank, Singapore
Discipline
Artificial Intelligence and Robotics | Asian Studies | Databases and Information Systems | Finance and Financial Management | Strategic Management Policy
Research Areas
Data Science and Engineering
Publication
Forbes
First Page
1
Last Page
5
ISSN
0015-6914
Publisher
Forbes Magazine
Citation
DAVENPORT, Thomas H. and MILLER, Steven M..
The future of work now: AI-driven transaction surveillance at DBS Bank. (2020). Forbes. 1-5.
Available at: https://ink.library.smu.edu.sg/sis_research/5341
Copyright Owner and License
Authors
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://www.forbes.com/sites/tomdavenport/2020/10/23/the-future-of-work-now-ai-driven-transaction-surveillance-at-dbs-bank/
Included in
Artificial Intelligence and Robotics Commons, Asian Studies Commons, Databases and Information Systems Commons, Finance and Financial Management Commons, Strategic Management Policy Commons