Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
6-2018
Abstract
Emergency (medical, fire or criminal) Management Systems(EMSs) are crucial for ensuring public safety and security.Typically in many cities, less than 20% of the cases receivedby EMSs belong to the extremely serious category and require immediate help. Rest of the incidents typically are lessserious and thereby allow more flexibility in response time.Therefore, for efficient management of EMS requests, severalEMSs now categorise an incoming emergency request into apriority level based on well studied “triaging” methods. Leading research on optimising emergency response has either focussed on data-driven models for settings with homogenousincidents or on generic heuristics (that are not data-driven) inmulti-priority incident settings.
Discipline
Operations and Supply Chain Management
Research Areas
Operations Management
Publication
Proceedings of International Conference on Automated Planning and Scheduling, ICAPS-18, Netherlands, Europe, UK, 2018 June 24-29
City or Country
Netherlands, Europe, UK
Citation
KONDA, Muralidhar Konda; GHOSH, Supriyo; and VARAKANTHAM, Pradeep.
Reserved optimization: Handling incident priorities in emergency response systems. (2018). Proceedings of International Conference on Automated Planning and Scheduling, ICAPS-18, Netherlands, Europe, UK, 2018 June 24-29.
Available at: https://ink.library.smu.edu.sg/sis_research/4250
Creative Commons License
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