Publication Type

Conference Proceeding Article

Version

publishedVersion

Publication Date

10-2018

Abstract

Teacher evaluation is a vital element inimproving student learning outcomes. Course and instructor feedback given bystudents, provides insights that can help improve student learning outcomes andteaching quality. Teaching and course evaluation systems help to collectquantitative and qualitative feedback from students. Since manually analysingthe qualitative feedback is painstaking and a tedious process, usually, onlythe quantitative feedback is often used for evaluating the course and theinstructor. However, useful knowledge is hidden in the qualitative comments, inthe form of sentiments and suggestions that can provide valuable insights tohelp plan improvements in the course content and delivery. In order toefficiently gather, analyse and provide deeper insights from student feedbackby topics, we developed a user-friendly application, StUdent Feedback AnalysisTool (SUFAT). The tool is an independent desktop application that can beinstalled and used by any non-technical user. The tool takes an excel sheetwith comments as an input and generates an excel sheet with visual reports ofsummaries that include sentiments and suggestions as an output. The tool canbenefit instructors to quickly analyse the termly qualitative feedback and takeappropriate actions. We intend to release the tool for public use so thatinstructors can download and install the tool on their computer system.

Keywords

Student feedback, Teaching evaluations, Insights, Sentiments, Suggestions, Text analytics, Tool

Discipline

Databases and Information Systems | Educational Assessment, Evaluation, and Research | Numerical Analysis and Scientific Computing

Research Areas

Data Science and Engineering; Learning and Information Systems Education

Publication

2018 Frontiers in Education Conference 48th FIE: San Jose, CA, October 3-6: Proceedings

First Page

1

Last Page

9

ISBN

9781538611746

Identifier

10.1109/FIE.2018.8658457

Publisher

IEEE Computer Society

City or Country

Los Alamitos, CA

Copyright Owner and License

Authors

Additional URL

https://doi.ieeecomputersociety.org/10.1109/FIE.2018.8658457

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