Publication Type

Conference Proceeding Article

Version

publishedVersion

Publication Date

3-2015

Abstract

Service profitability depends on the cost of engineering a service for a given base of tenants, on service provisioning cost, and on the revenue gained from selling the service to that tenant base. The tenant base depends on the range of service variability, i.e., on Service Provider's ability to vary service requirements to meet tenant expectations. These various factors that have to do with service profitability form a complex web of information that makes it difficult to analyze and see the exact impact of decisions regarding the choice of service architecture or the use of service adaptation techniques. To make this analysis easier for Service Providers, we built a conceptual model that helps Service Providers identity factors affecting service profitability and the interplay among them. Based on that model, Service Providers can answer questions regarding how choices of the service architecture or tenant base affect service profitability.

Keywords

service provider, service profitability, service architecture, service variability, tenant base, service engineering, service provisioning

Discipline

Computer Sciences | E-Commerce | Management Information Systems

Research Areas

Software and Cyber-Physical Systems

Publication

Service Computation 2015: The Seventh International Conferences on Advanced Service Computing: March 22-27, Nice, France

First Page

61

Last Page

66

ISBN

9781612083872

Publisher

IARIA

City or Country

Wilmington, DE

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