Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
4-2018
Abstract
Active citizenry, whereby citizens actively participate inreporting and addressing challenges in urban service delivery is a strategic goalof smart cities such as Singapore. In spite of the promise, we believe that thesuccess of such large-scale nation-wide crowdsourcing deployments depend on thereal-word user preferences and behavioral characteristics of citizens. In thispaper, we first present our findings on behavioral preferences and key concernsof citizens regarding smart-city services via an opinion survey conducted with 1300participants. We then propose a “citizen-controlled” urban services reportingplatform where citizens actively report on the status of various municipalresources. We advocate the importance of matching user mobility patternsagainst task locations to make the platform more efficient (i.e., higher taskcompletion rate and lower detour overhead).
Discipline
Computer Sciences | Databases and Information Systems
Research Areas
Data Science and Engineering
Publication
WWW '18 Companion Proceedings of the The Web Conference 2018
First Page
919
Last Page
925
ISBN
978-1-4503-5640-4
Identifier
10.1145/3184558.3191519
Publisher
International World Wide Web Conferences Steering Committee
City or Country
Lyon, France
Citation
KANDAPPU, Thivya; MISRA, Archan; KOH, Ming Hui, Desmond (XU Minghui); DARATAN, Randy Tandriansyah; and JAIMAN, Nikita.
A feasibility study on crowdsourcing to monitor municipal resources in smart cities. (2018). WWW '18 Companion Proceedings of the The Web Conference 2018. 919-925.
Available at: https://ink.library.smu.edu.sg/sis_research/4082
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1145/3184558.3191519