Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
8-2014
Abstract
Issue tracking systems are valuable resources during software maintenance activities. These systems contain different categories of issue reports such as bug, request for improvement (RFE), documentation, refactoring, task etc. While logging issue reports into a tracking system, reporters can indicate the category of the reports. Herzig et al. Recently reported that more than 40% of issue reports are given wrong categories in issue tracking systems. Among issue reports that are marked as bugs, more than 30% of them are not bug reports. The misclassification of issue reports can adversely affects developers as they then need to manually identify the categories of various issue reports. To address this problem, in this paper we propose an automated technique that reclassifies an issue report into an appropriate category. Our approach extracts various feature values from a bug report and predicts if a bug report needs to be reclassified and its reclassified category. We have evaluated our approach to reclassify more than 7,000 bug reports from HTTP Client, Jackrabbit, Lucene-Java, Rhino, and Tomcat 5 into 1 out of 13 categories. Our experiments show that we can achieve a weighted precision, recall, and F1 (F-measure) score in the ranges of 0.58-0.71, 0.61-0.72, and 0.57-0.71 respectively. In terms of F1, which is the harmonic mean of precision and recall, our approach can substantially outperform several baselines by 28.88%-416.66%.
Keywords
Fine-Grained, Issue Reports, Reclassification
Discipline
Software Engineering
Research Areas
Software and Cyber-Physical Systems
Publication
2014 19th International Conference on Engineering of Complex Computer Systems (ICECCS): August 4-7, Tianjin, Proceedings
First Page
126
Last Page
135
ISBN
9781479954810
Identifier
10.1109/ICECCS.2014.25
Publisher
IEEE Computer Society
City or Country
Los Alamitos, CA
Citation
Kochhar, Pavneet Singh; Thung, Ferdian; and LO, David.
Automatic Fine-Grained Issue Report Reclassification. (2014). 2014 19th International Conference on Engineering of Complex Computer Systems (ICECCS): August 4-7, Tianjin, Proceedings. 126-135.
Available at: https://ink.library.smu.edu.sg/sis_research/2439
Copyright Owner and License
Publisher
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1109/ICECCS.2014.25