Supply Chain Information Technology Metrics

Publication Type

Journal Article

Publication Date

2003

Abstract

In designing integrated supply chain information architecture, it is necessary to provide metrics for the different components of the system. Here, we present the metrics for security, for graphical user interface, for the hardware and the software, and for information and storage. Also relevant are metrics for the validation of the information technology (IT) architecture. The goal of this research is to provide a framework for measuring the performance of supply chain IT and to motivate more work on IT metrics in order to fill some gaps on this subject in the literature. The analysis is supported by work on this topic with the military and by interviews with executives from a Korean steel manufacturer and a large U.S. defense firm.

Discipline

Computer Sciences | Operations and Supply Chain Management

Research Areas

Information Systems and Management

Publication

International Journal of Operations and Quantitative Management

Volume

9

Issue

1

First Page

33

Last Page

48

ISSN

1082-1910

Publisher

Indiana University Northwest

Additional URL

http://www.ijoqm.org/v9no1.asp#

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