Publication Type
Conference Proceeding Article
Version
submittedVersion
Publication Date
1-2011
Abstract
This paper is concerned with the problem of Just-In-Time (JIT) job scheduling in a dynamic environment under uncertainty to attain timely service. We provide an approach, based on robust scheduling concepts, to analytically evaluate the expected cost of earliness and tardiness for each job and also the project. In addition, we search for a schedule execution policy with the minimum robust cost such that for a given risk level (epsilon), the actual realized schedule has (1 - epsilon) probability of completing with less than or equal to this robust cost. Our method is quite generic, and can be applied to JIT scheduling of jobs in a service company where earliness and tardiness are critical concerns.
Discipline
Artificial Intelligence and Robotics | Business | Operations Research, Systems Engineering and Industrial Engineering
Publication
Proceedings of the 44th Annual Hawaii International Conference on System Sciences: 4-7 January 2011, Koloa, Kauai, Hawaii
First Page
1
Last Page
9
ISBN
9781424496181
Identifier
10.1109/HICSS.2011.237
Publisher
IEEE Computer Society
City or Country
Los Alamitos, CA
Citation
TAN, Kar Way; LAU, Hoong Chuin; and FU, Na.
Improving Service through Just-in-Time Concept in a Dynamic Operational Environment. (2011). Proceedings of the 44th Annual Hawaii International Conference on System Sciences: 4-7 January 2011, Koloa, Kauai, Hawaii. 1-9.
Available at: https://ink.library.smu.edu.sg/sis_research/1332
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
http://dx.doi.org/10.1109/HICSS.2011.237
Included in
Artificial Intelligence and Robotics Commons, Business Commons, Operations Research, Systems Engineering and Industrial Engineering Commons