Publication Type
Journal Article
Version
acceptedVersion
Publication Date
5-2026
Abstract
The number of recruitment postings on digital recruitment hiring platforms has increased since the COVID-19 pandemic. However, the weak surveillance and operations of these platforms, combined with the fact that most job seekers have relatively low vigilance and a strong desire for recruitment offers, enable scammers to easily deceive job seekers for their money and confidential information. In this work, we combine prevailing text mining techniques (i.e., ChatGPT with prompting engineering and supervised machine learning) with interpersonal deception theory (IDT) from social science to design an interpretable IT system to predict fraudulent recruitment postings on digital recruitment-hiring platforms. We compare our designed framework with the state-of-the-art general-purpose algorithms to demonstrate the efficacy of our system using two testbeds. To further confer intuitive and human-understandable operational guidance of IDT-driven design for the fraudulent recruitment phenomenon, we perform instance-agnostic and instance-specific explanation analyses based on the aggregated marginal contributions of IDT-driven contextualized features. A between-subjects user experiment empirically shows that IDT-driven explanations enhance users’ trust, understanding, and perceived usefulness. Using an illustrative example, we further quantify the economic value of IDT-driven design via a cost-revenue analysis. We conclude the academic contributions and practical implications of our work to job seekers, recruiters, and third-party recruitment-hiring platforms.
Keywords
Cyber Recruitment Scam, Large Language Model, Fraud Detection, Interpersonal Deception Theory, Design Science
Discipline
Artificial Intelligence and Robotics | Databases and Information Systems | Human Resources Management
Research Areas
Data Science and Engineering
Publication
Production and Operations Management
First Page
1
Last Page
21
ISSN
1059-1478
Identifier
10.1177/10591478261457242
Publisher
SAGE Publications
Citation
WANG, Tom (Tianteng); XU, David (Jingjun); SIAU, Keng; and ZHANG, Zhongju (John).
Fighting against recruitment scams: Theory-driven supervised learning and empirical analysis for digital fraudulent recruitment posting behavior. (2026). Production and Operations Management. 1-21.
Available at: https://ink.library.smu.edu.sg/sis_research/11168
Copyright Owner and License
Authors
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1177/10591478261457242
Included in
Artificial Intelligence and Robotics Commons, Databases and Information Systems Commons, Human Resources Management Commons