Artificial intelligence’s role in workplace involution: A text mining study

Publication Type

Conference Proceeding Article

Publication Date

7-2025

Abstract

Workplace involution is a counterproductive phenomenon where employees involuntarily put in increased effort, which does not translate into meaningful gains. Involution can harm employees’ well-being and lead to a decline in overall workplace effectiveness. While artificial intelligence (AI) is a transformative force in modern workplaces, its role as a solution alleviating involution or a contributor to intensifying involution has yet to be studied in public discourse. This research examines the effects of AI on workplace involution in China. Using mixed methods of sentiment analysis and topic modeling, this research will collect public opinions on social media to (1) assess public sentiments toward AI in relation to workplace involution, (2) identify salient themes related to involution, and (3) examine how public sentiments vary across themes. Preliminary results found a growing public engagement in discussions related to AI and involution from 2022 to 2025, providing empirical support for the research value.

Discipline

Artificial Intelligence and Robotics | Organization Development

Research Areas

Data Science and Engineering

Publication

Pacific Asia Conference on Information Systems, PACIS 2025: Kuala Lumpur, July 5-9

Publisher

Association for Information Systems

City or Country

Atlanta

Additional URL

https://aisel.aisnet.org/pacis2025/emerg_tech/emerg_tech/8

This document is currently not available here.

Share

COinS