Publication Type
Conference Proceeding Article
Version
acceptedVersion
Publication Date
9-2024
Abstract
This paper discusses the transformative impact of emerging digital technologies on the digital transformation of the financial industry, focusing on integrating Generative AI (GenAI), humanoid robots, and the Metaverse within the framework of Industry 5.0. Industry 5.0 emphasizes a human-centric approach to technology, where human-AI collaboration plays a central role in reshaping financial services. By reviewing both academic research and practical applications, the paper highlights the current advancements in FinTech, particularly in AI technologies and the Metaverse, and their future potential, demonstrating how these innovations are driving growth, efficiency, and resilience in the financial sector. Further, the paper proposes a three-phase research framework aimed at addressing the technological, legal, and ethical challenges associated with digital transformation. This framework focuses on key issues such as stability, security, data privacy, and equitable access to digital financial services. Ultimately, the paper argues that the integration of advanced digital technologies with human expertise and sustainable practices has the potential to revolutionize the global financial ecosystem, fostering a more adaptive, secure, and equitable industry in the future.
Keywords
FinTech, Artificial Intelligence, Metaverse, Human-AI Collaboration, Industry 5.0
Discipline
Artificial Intelligence and Robotics | Databases and Information Systems | Technology and Innovation
Research Areas
Data Science and Engineering
Publication
Financial Technology: 5th International Conference, ICFT 2024, Singapore, September 23–25, Proceedings
Volume
2437
First Page
122
Last Page
136
ISBN
9789819638116
Identifier
10.1007/978-981-96-3811-6_12
Publisher
Springer
City or Country
Cham
Citation
LIU, Yuxin; WANG, Runyu; and SIAU, Keng.
FinTech digital transformation: Generative AI, humanoid robots, Metaverse, human-AI collaboration, and Industry 5.0. (2024). Financial Technology: 5th International Conference, ICFT 2024, Singapore, September 23–25, Proceedings. 2437, 122-136.
Available at: https://ink.library.smu.edu.sg/sis_research/10891
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1007/978-981-96-3811-6_12
Included in
Artificial Intelligence and Robotics Commons, Databases and Information Systems Commons, Technology and Innovation Commons