Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
6-2025
Abstract
Predicting consumers’ purchase intention of browsed products enables sellers to implement nuanced promotion strategies to stimulate purchase. But how can we predict consumers’ purchase intention of browsed products? Our research demonstrates that consumers’ eye movement data collected when they browse products can serve this aim. We train and test the prediction model using logistic regression and random forest algorithms. Using data collected in a laboratory experiment, our empirical results show that both algorithms perform much better than a random guess, and the logistic regression performs slightly better than the random forest. Our findings imply that eye movement data enable sellers to predict consumers’ purchase intention of browsed products: the best model achieves a prediction performance of 71.862% using the Area Under the Receiver Operating Characteristic Curve as the evaluation criteria. Furthermore, the best predictor sets overlap, indicating the effectiveness of selected variables in predicting consumers’ purchase intention of browsed products.
Keywords
eye-tracking, browsed products, purchase intention, machine learning
Discipline
Artificial Intelligence and Robotics | Databases and Information Systems | Sales and Merchandising
Research Areas
Intelligent Systems and Optimization
Areas of Excellence
Digital transformation
Publication
CSWIM 2025: 18th China Summer Workshop on Information Management, June 28-29, Xi'an: Proceedings
First Page
324
Last Page
329
Publisher
CSWIM
City or Country
China
Citation
JIA, Feiyan; SIA, Choon Ling; SHI, Yani; NAH, Fiona Fui-hoon; and SIAU, Keng.
Predicting consumers’ purchase intention of browsed products: A study based on eye‑tracking. (2025). CSWIM 2025: 18th China Summer Workshop on Information Management, June 28-29, Xi'an: Proceedings. 324-329.
Available at: https://ink.library.smu.edu.sg/sis_research/10880
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This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Included in
Artificial Intelligence and Robotics Commons, Databases and Information Systems Commons, Sales and Merchandising Commons