Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
6-2025
Abstract
Despite the growing promise of artificial intelligence (AI) in supporting decision-making across domains, fostering appropriate human reliance on AI remains a critical challenge. In this paper, we investigate the utility of exploring distance-based uncertainty scores for task delegation to AI and describe how these scores can be visualized through embedding representations for human-AI decision-making. After developing an AI-based system for physical stroke rehabilitation assessment, we conducted a study with 19 health professionals and 10 students in medicine/health to understand the effect of exploring distance-based uncertainty scores on users’ reliance on AI. Our findings showed that distance-based uncertainty scores outperformed traditional probability-based uncertainty scores in identifying uncertain cases. In addition, after exploring confidence scores for task delegation and reviewing embedding-based visualizations of distance-based uncertainty scores, participants achieved an 8.20% higher rate of correct decisions, a 7.15% higher rate of changing their decisions to correct ones, and a 7.14% lower rate of incorrect changes after reviewing AI outputs than those reviewing probability-based uncertainty scores (p
Keywords
clinical decision support systems, explainable AI, human centered AI, human-AI collaboration, physical stroke rehabilitation, reliance, trust, trustworthy AI, uncertainty quantification
Discipline
Artificial Intelligence and Robotics
Research Areas
Intelligent Systems and Optimization
Areas of Excellence
Sustainability
Publication
FAccT '25: Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency, Athens, Greece, June 23-26
First Page
2274
Last Page
2289
ISBN
9798400714825
Identifier
10.1145/3715275.3732155
Publisher
ACM
City or Country
New York
Citation
LEE, Min Hun and TOK, Martyn Zhe Yu.
Towards uncertainty aware task delegation and human-AI collaborative decision-making. (2025). FAccT '25: Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency, Athens, Greece, June 23-26. 2274-2289.
Available at: https://ink.library.smu.edu.sg/sis_research/10712
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1145/3715275.3732155