Publication Type
Journal Article
Version
publishedVersion
Publication Date
1-2026
Abstract
Collaboration is crucial in Software Engineering (SE), yet factors like gender bias can shape team dynamics and behaviours. This descriptive case study examines an eight-week project involving 39 SE students across eight teams contributing to GitHub projects. Focusing on gender, we used a mixed-methods approach to analyse Slack communications, identifying gender differences in how students respond to initiated communications and comparing how students’ communications influenced other aspects of students’ performance, including learning gains. We found higher help-seeking and leadership behaviours in the all-woman team involved in this case study, while men responded more slowly. Although communication did not directly affect final grades, we identified statistical significance in the correlation between communication and students’ understanding of software development. With this case study showing that some students putting more effort into collaboration, future work can investigate diversity and inclusion training to balance these efforts. In addition, we observed a link between team engagement and a higher understanding of software development, highlighting the potential for teaching strategies that promote help-seeking. These findings could guide future research by integrating intersectionality to address the challenges that SE students face when using communication platforms, thereby fostering more equitable collaboration in SE Education.
Keywords
Gender analysis, teamwork, collaboration, software engineering education
Discipline
Higher Education | Software Engineering
Research Areas
Software and Cyber-Physical Systems
Publication
Journal of Systems and Software
Volume
231
First Page
1
Last Page
23
ISSN
0164-1212
Identifier
10.1016/j.jss.2025.112644
Publisher
Elsevier
Citation
GARCIA, Rita and TREUDE, Christoph.
A case study of gender and online team communication in software engineering education. (2026). Journal of Systems and Software. 231, 1-23.
Available at: https://ink.library.smu.edu.sg/sis_research/10480
Copyright Owner and License
Author-CC-BY
Creative Commons License

This work is licensed under a Creative Commons Attribution 3.0 License.
Additional URL
https://doi.org/10.1016/j.jss.2025.112644