Publication Type
Journal Article
Version
publishedVersion
Publication Date
8-2025
Abstract
Itinerary recommendation is a complex sequence prediction problem with numerous practical applications. The task becomes significantly more challenging when optimizing multiple factors simultaneously, such as user queuing times, crowd levels, attraction popularity, walking durations, and operating hours. These factors, combined with the dynamic and unpredictable nature of visitor flow, introduce substantial complexities, particularly when accounting for collective user behavior. Existing solutions often adopt a single-user perspective, overlooking critical challenges arising from natural crowd dynamics. For example, the Selfish Routing problem illustrates how individual decision-making can lead to suboptimal outcomes for the group as a whole. To address these challenges, we propose the Strategic and Crowd-Aware Itinerary Recommendation (SCAIR) algorithm, which integrates real-world crowd behavior into route planning to optimize group utility. SCAIR models itinerary recommendation as a Markov Decision Process (MDP) and incorporates a novel State Encoding mechanism that facilitates real-time, efficient itinerary planning and resource allocation in linear time. By prioritizing group outcomes over individual preferences, SCAIR explicitly mitigates the adverse effects of selfish routing. We conduct extensive evaluations of SCAIR using a large-scale, real-world theme park dataset, benchmarking it against several competitive and realistic baselines. Our results demonstrate that SCAIR consistently outperforms these baselines, effectively addressing the limitations of selfish routing and significantly enhancing overall group utility across four major theme parks.
Keywords
Itinerary recommendation, Crowd-aware algorithms, State encoding, Utility optimization, Markov decision process, Sequence modelling
Discipline
Numerical Analysis and Scientific Computing | Theory and Algorithms
Research Areas
Intelligent Systems and Optimization
Areas of Excellence
Sustainability
Publication
Journal Of Big Data
Volume
12
Issue
201
First Page
1
Last Page
27
ISSN
2196-1115
Identifier
10.1186/s40537-025-01249-9
Publisher
SpringerOpen
Citation
LIU, Junhua; GUNAWAN, Aldy; WOOD, Kristin L.; and LIM, Kwan Hui.
Optimizing group utility in itinerary planning: A strategic and crowd-aware approach. (2025). Journal Of Big Data. 12, (201), 1-27.
Available at: https://ink.library.smu.edu.sg/sis_research/10421
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://doi.org/10.1186/s40537-025-01249-9