Publication Type

Conference Proceeding Article

Version

publishedVersion

Publication Date

5-2004

Abstract

In this work we model the relationship between the capacity and the Quality of Service (QoS) offered by the firm in a competitive scenario of two firm’s working to maximize their profits. Using simple queueing theoretic models we study the sensitivity of a firm’s market share to price, capacity and market size. Our preliminary studies yield important properties of the equilibrium solution which may further provide important “engineering” guidelines for performance planning and pricing strategies.

Keywords

Queueing theory, Nash equilibrium, e-commerce

Discipline

E-Commerce | Numerical Analysis and Scientific Computing

Research Areas

Intelligent Systems and Optimization

Areas of Excellence

Digital transformation

Publication

Proceedings of the Third International IFIP-TC6 Networking Conference, Athens, Greece, 2004 May 9-14

Volume

3042

First Page

442

Last Page

453

ISBN

9783540246930

Identifier

10.1007/978-3-540-24693-0_37

Publisher

Springer Verlag

City or Country

Cham

Additional URL

https://doi.org/10.1007/978-3-540-24693-0_37

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