"Testing a theoretical model for enterprise system adoption" by S. TEH, Fiona Fui-hoon NAH et al.
 

Testing a theoretical model for enterprise system adoption

Publication Type

Book Chapter

Publication Date

1-2001

Abstract

Enterprise systems have emerged as the backbone of organizations, serving as the core of successful information management. Despite the significant resources invested in implementing such systems, many organizations face ERP implementation failures. A common reason for these failures is resistance from users to accept or adopt the system. In this research, we conducted a review of the IS adoption/diffusion and ERP literatures and developed a theoretical model to explain enterprise systems adoption within organizations.Based on theoretical foundations, we hypothesize that perceived ease of use and perceived usefulness are influenced by system compatibility (with old systems), system fit (with business needs), and users' computer self-efficacy. Perceived ease of use and perceived usefulness are critical factors shaping users' attitudes toward using enterprise systems. Furthermore, users' attitudes, along with subjective norms and facilitating conditions, determine the level of user acceptance or symbolic adoption of the system.

Keywords

enterprise systems, ERP adoption, system compatibility, system fit, user acceptance, computer self-efficacy, information systems adoption

Discipline

Databases and Information Systems

Research Areas

Information Systems and Management

Publication

Systems, social and internationalization design aspects of human-computer interaction

Volume

2

Editor

SMITH, M.J.; SALVENDY, G.

First Page

263

Last Page

267

ISBN

080583608X

Publisher

Lawrence Erlbaum Associates, Publishers

City or Country

London

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