Decision making models and decision support

Author

Mark R. LEHTO
Fiona Fui-hoon NAH, Singapore Management UniversityFollow

Publication Type

Book Chapter

Publication Date

1-2006

Abstract

This chapter focuses on the broad topic of human decision making. The topic has its roots in economics and is currently a focus of operations research and management science, psychology, sociology, and cognitive engineering. These fields have produced numerous models and a substantial body of research on human decision making. At least three objectives have motivated this work: to develop normative prescriptions that can guide decision makers, to describe how people make decisions and compare the results to normative prescriptions, and to determine how to help people apply their "natural" decision-making methods more successfully. The goals of this chapter are to synthesize the elements of this work into a single picture and to provide some depth of coverage in particularly important areas. The integrative model presented in Section 1.3 focuses on the first goal. The remaining sections address the second goal.

Discipline

Databases and Information Systems | Management Information Systems

Publication

Handbook of Human Factors and Ergonomics (Third Edition)

Editor

G. Salvendy

First Page

191

Last Page

242

ISBN

9780470048207

Identifier

10.1002/0470048204.ch8

Publisher

Wiley

City or Country

Hoboken, NJ

Citation

LEHTO, Mark R. and NAH, Fiona Fui-hoon. Decision making models and decision support. (2006). Handbook of Human Factors and Ergonomics (Third Edition). 191-242.
Available at: https://ink.library.smu.edu.sg/sis_research/10080

Additional URL

https://psycnet.apa.org/doi/10.1002/0470048204.ch8