What makes them so special? Identifying attributes of highly competent information system users
Publication Type
Conference Proceeding Article
Publication Date
7-2007
Abstract
Information systems (IS) usage is predominant in organizations. The effectiveness and strategic potential of IS, however, depend upon the individuals within the organization who use or rely on IS, both directly and indirectly, to perform their job functions. Individuals differ in their abilities to use IS effectively to maximize task performance. Some individuals far exceed their peer group and can realize greater performance levels than others. This research proposes to understand the attributes of these individuals using the Repertory Grid Technique. This technique will identify attributes of these individuals identified as highly competent IS users, defined as those individuals who are able to utilize IS to its fullest potential and obtain the greatest performance. The attributes identified may generate factors that can then be fostered in other IS users to improve performance.
Discipline
Databases and Information Systems | Graphics and Human Computer Interfaces
Research Areas
Data Science and Engineering
Publication
Human-Computer Interaction: Interaction Design and Usability: 12th International Conference, HCI International 2007, Beijing, July 22-27, Proceedings, Part I
Volume
4550
First Page
736
Last Page
745
ISBN
9783540731054
Identifier
10.1007/978-3-540-73105-4_81
Publisher
Springer
City or Country
Cham
Citation
ESCHENBRENNER, Brenda and NAH, Fiona Fui-hoon.
What makes them so special? Identifying attributes of highly competent information system users. (2007). Human-Computer Interaction: Interaction Design and Usability: 12th International Conference, HCI International 2007, Beijing, July 22-27, Proceedings, Part I. 4550, 736-745.
Available at: https://ink.library.smu.edu.sg/sis_research/10079
Additional URL
https://doi.org/10.1007/978-3-540-73105-4_81
