Empirical assessment of factors influencing success of enterprise resource planning implementations
Publication Type
Book Chapter
Publication Date
1-2009
Abstract
Enterprise resource planning (ERP) implementations in multinational manufacturing companies have experienced various degrees of success. This article investigates factors influencing the success of ERP implementations in multinational manufacturing companies in the Malaysian Free Trade Zone. The results indicate that enterprisewide communication and a project management program are key factors influencing the success of ERP implementations, while other factors such as top management support as well as teamwork and composition are not as critical to the outcome. Organizational culture is a moderator of the relationships between enterprise-wide communication, a project management program, and the success of ERP implementations.
Discipline
Databases and Information Systems
Research Areas
Information Systems and Management
Publication
Database technologies: Concepts, methodologies, tools, and applications
Editor
ERICKSON, J.
First Page
1936
Last Page
1958
ISBN
9781605660585
Identifier
10.4018/978-1-60566-058-5.ch116
Publisher
IGI Global
Citation
NAH, Fiona Fui-hoon; ISLAM, Z.; and TAN, M..
Empirical assessment of factors influencing success of enterprise resource planning implementations. (2009). Database technologies: Concepts, methodologies, tools, and applications. 1936-1958.
Available at: https://ink.library.smu.edu.sg/sis_research/10078
Additional URL
https://doi.org/10.4018/978-1-60566-058-5.ch116