Publication Type
Conference Proceeding Article
Version
publishedVersion
Publication Date
8-1997
Abstract
As information technology is increasingly used to support group work, it becomes desirable to identify the types of computer-based decision aids that are beneficial for supporting group decision making. In a review of the decision support literature, Benbasat, DeSanctis and Nault (1993) point out the lack of empirical research in examining the use of expert support for group decision making. In our review of the literature in this respect, we identified only one case study (Sviokla, 1989), which examined the processes involved in the pre- and post-use of an expert support system (ESS) called PlanPower by a group of financial planners at The Financial Collaborative (TFC). This lack of empirical research in examining the potential use of ESS as a group support tool prompted us to investigate the usefulness of ESS in supporting group decision making. In this research, we will evaluate the effect of expert support and its explanation facilities on group decision accuracy.
Discipline
Databases and Information Systems | Management Information Systems
Publication
Proceedings of the Americas Conference on Information Systems 1997: Indianapolis, IN, August 15-17,
First Page
1
Last Page
5
Publisher
AIS
City or Country
Atlanta, GA
Citation
NAH, Fiona Fui-hoon and BENBASAT, Izak.
Using expert support and its explanation facilities for group decision making. (1997). Proceedings of the Americas Conference on Information Systems 1997: Indianapolis, IN, August 15-17,. 1-5.
Available at: https://ink.library.smu.edu.sg/sis_research/10074
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Additional URL
https://aisel.aisnet.org/amcis1997/328
