Data from: Improve Space and Manpower Utilisation

Authors

Aldred Wen Yang LAU, Singapore Management UniversityFollow
Eileen Yi Lin TAN, Singapore Management UniversityFollow
Jo Xin LEE, Singapore Management UniversityFollow
Joshua Thiow Ern LIM, Singapore Management UniversityFollow
Shu Wei LEE, Singapore Management UniversityFollow
Adel Fawzi DIMIAN, Singapore Management UniversityFollow
Yuyun Wirawati ISHAK, Singapore Management UniversityFollow
Vincent ONG, Singapore Management UniversityFollow

Publication Type

Data Set

Year

4-2015

School/Department

LIB

Description/Abstract

The Excel file included the data collected on the space and manpower utilisation for the seat hogging problem in the [Li Ka Shing] Library over the period February to March 2015. The analysis done included, Cause and Effect, Failure Modes and Effects Analysis, Multiple Variables, Pugh Matrix, etc.

Poster abstract: From weeks 11 to 14, the [Li Ka Shing] Library sees a surge in the percentage of hogged seats to up to 31% of its capacity, which diverts manpower from its main operations to deal with both the problem and complaints from users that ensure. The team looked for a solution to decrease the percentage of hogged seats by creating a seat-hog free zone for users.

Related Publication

Lau, Aldred, Tan, Eileen, Lee, Jo Xin, Lim, Joshua, Lee, Shu Wei, et al. (2015, April). Improve Space and Manpower Utilisation. Poster presented at Singapore Management University, Singapore. http://ink.library.smu.edu.sg/library_research/55/

Keywords

seat hogging, space utilisation, manpower use, academic libraries, library usage

Disciplines

Library and Information Science

Citation

LAU, Aldred Wen Yang; TAN, Eileen Yi Lin; LEE, Jo Xin; LIM, Joshua Thiow Ern; LEE, Shu Wei; DIMIAN, Adel Fawzi; ISHAK, Yuyun Wirawati; and ONG, Vincent. Data from: Improve Space and Manpower Utilisation. (2015).
Available at: https://ink.library.smu.edu.sg/researchdata/17