From weeks 11 to 14, the [Li Ka Shing] Library sees a surge in the percentage of hogged seats to up to 31% of its capacity, which diverts manpower from its main operations to deal with both the problem and complaints from users that ensure. The team looked for a solution to decrease the percentage of hogged seats by creating a seat-hog free zone for users.
seat hogging, space utilisation, manpower use, academic libraries, library usage
Library and Information Science
Singapore Management University
LAU, Aldred Wen Yang; TAN, Eileen Yi Lin; LEE, Jo Xin; LIM, Joshua Thiow Ern; LEE, Shu Wei; DIMIAN, Adel; ISHAK, Yuyun Wirawati; and ONG, Vincent.
Improve Space and Manpower Utilisation. (2015). Research Collection Library.
Available at: http://ink.library.smu.edu.sg/library_research/55