Harm or harmony? Error cover-up behaviors at work
Publication Type
Conference Proceeding Article
Publication Date
8-2022
Abstract
Instances constantly occur in the workplace wherein one notices errors made by coworkers and chooses not to report to others but rather handle them in a secluded way. However, research on employee errors has not examined employee cover-up of coworkers’ errors. We identified proactive and passive error cover-up as two dimensions of error cover-up behavior and defined proactive error cover-up as one intentionally handling a coworker’s error without calling attention from others and passive error cover-up as one purposefully disregarding a coworker’s error. Using three studies, we found that (1) employee high-quality relationships with other team members (TMX) is positively related to proactive error cover-up; (2) psychological safety is negatively related to passive error cover-up; (3) proactive error cover-up is positively related to team performance while passive error cover-up is negatively related to team performance. Our findings contribute to a better comprehension of employee cover-up of peer errors.
Discipline
Organizational Behavior and Theory
Research Areas
Organisational Behaviour and Human Resources
Publication
Proceedings of the 82nd Annual Meeting of the Academy of Management (AOM 2022), Seattle, Washington, August 5-9
Identifier
10.5465/AMBPP.2022.13649abstract
Publisher
AOM
City or Country
Seattle, WA
Citation
LIU, Zihan; WEN, Xueqi; QIU, Feng; WANG, Xingyu; and HUAI, Mingyun.
Harm or harmony? Error cover-up behaviors at work. (2022). Proceedings of the 82nd Annual Meeting of the Academy of Management (AOM 2022), Seattle, Washington, August 5-9.
Available at: https://ink.library.smu.edu.sg/lkcsb_research/7859
Additional URL
https://doi.org/10.5465/AMBPP.2022.13649abstract